Return Policy

We are dedicated to ensuring your satisfaction with every purchase you make. Below you will find the details of our return policy.

Company Information:

  • Company Name: ATHOMEWITHDIDI INTERIORS LTD
  • Organisation Number: 15069295
  • Registered Company Address: 9 Chapel Place, London, England, EC2A 3DQ
  • Email Address: Admin@interiordesignwithdidi.co.uk

 

Return Policy:

  • Right to Return: We understand that sometimes a product may not meet your expectations. That’s why we offer you the right to return any product you purchase from us within 14 days of delivery.

  • Condition for Return: To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. Products that have been customised, altered, or used will not be eligible for a return unless the product arrives damaged or defective.

  • Process for Returns: If you wish to return a product, please contact us at Admin@interiordesignwithdidi.co.uk with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

  • Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

  • Exchanges: If you need to exchange an item for the same item, send us an email at Admin@interiordesignwithdidi.co.uk. Please note that exchanges are subject to product availability.

  • Shipping Costs for Returns: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

We value your patronage and aim to make your experience as smooth and satisfactory as possible. If you have any questions about our return policy, please do not hesitate to contact us at Admin@interiordesignwithdidi.co.uk.

Thank you for choosing Interior design with Didi. We look forward to serving you again.